“Yeah, I’m Sure This Isn’t a Scam…” — How ‘Account Services’ Starts With Your ZIP Code

Every now and then, you get a scam call that’s just too good not to document.

Today’s episode: “Account Services”—that completely legitimate-sounding department that somehow represents your credit card… without knowing which bank you use.

Yeah. I’m sure this isn’t a scam.

How It Actually Starts

This wasn’t random. It followed a pattern.

Caller: “Is this Scott Pam?”
Me: “Yes.”

Step one: confirm identity.

Then he launched into the usual vague script about “Account Services” tied to your credit card.

And immediately started pushing toward confirming my ZIP code.

In this case: 92203.

That’s not small talk. That’s the beginning of the scam.

What Was Actually Happening

While I was telling him I was recording, he was already pushing the script forward—trying to get me to confirm my ZIP code.

You can hear him saying "92203" in his accent, while I’m cutting him off.

That’s the tactic: start with something simple, get confirmation, then escalate.

The Call (Verbatim — In Order, Overlap Included)

The following is pulled directly from the recording. This is exactly what was said, including where I interrupted him while he was trying to confirm my ZIP code:

Me: “I’m recording this.”
Caller (talking over / attempting to confirm): “...9-2-2-0-3...”

Me: “So why are you calling me today besides this scam that you want to run?”

Caller: “Yes.”

Caller: “Ve are scammers.”

Caller: “Ve just call and that's it.”

Me: “Yeah, I know.”

Me: “I know the whole scam.”

Me: “I write about you guys all the time.”

Caller: “We are from Pakistan.”

Me: “Wherever you're from, it's a scam.”

Me: “Whichever way I answer, you're going to try to get personal information from me.”

Me: “So go ahead.”

Me: “Let's give this a shot while I'm recording this live.”

Caller: “Okay.”

Me: “Well done.”

Me: “Any questions?”

Me: “Yeah.”

Me: “Why don't you take me off your list because I know you're a scammer.”

Me: “So make sure you don't call me again.”

Caller: “Okay.”

Me: “Perfect.”

Me: “Have a good day, Mr. Pam.”

No edits. No exaggeration. That’s exactly how it went—with him trying to get the ZIP code out while I shut it down.

Bonus Round: When They Don’t Take the Hint

This wasn’t even the worst of it.

The last caller using this exact approach called five times in ten minutes, rotating numbers like that somehow made it less obvious.

It didn’t.

It just meant blocking every number he used until it stopped.

That’s not persistence. That’s harassment.

“Account Services” — Still Not a Real Department

  • No bank name
  • No account details
  • Just “Visa” or “Mastercard” to sound official

Reality check: neither Visa nor Mastercard calls you directly. They’re payment networks, not your bank.

Why the ZIP Code Matters

  • Confirms your identity and location
  • Gets you comfortable answering questions
  • Sets up the next step in the script

From there, it escalates to actual financial data.

California Compliance Note

Because I’m in California, I informed the caller I was recording the call. That’s required under two-party consent law.

Scammers don’t care—but you should.

What You Should Do

  • Do not confirm anything—not even your name or ZIP code
  • Hang up immediately
  • Block the number(s)
  • Report the call

Report scam calls to the FTC and FCC. You can also register your number with the National Do Not Call Registry.

Reality Check

Yes, calling them out was satisfying.

No, it’s not the most effective long-term strategy.

Engaging confirms your number is active, which can lead to more calls.

So while sarcasm is therapeutic, silence is still the better defense.

Final Thought

If a stranger calls and starts by confirming who you are and where you live…

They’re not helping you.

They’re working a script.


“Yeah, I’m Sure This Isn’t a Scam…” — How ‘Account Services’ Starts With Your ZIP Code

Every now and then, you get a scam call that’s just too good not to document.

Today’s episode: “Account Services”—that completely legitimate-sounding department that somehow represents your credit card… without knowing which bank you use.

Yeah. I’m sure this isn’t a scam.

How It Actually Starts

This wasn’t random. It followed a pattern.

Caller: “Is this Scott Pam?”
Me: “Yes.”

Step one: confirm identity.

Then he launched into the usual vague script about “Account Services” tied to your credit card.

And immediately started pushing toward confirming my ZIP code.

In this case: 92203.

That’s not small talk. That’s the beginning of the scam.

What Was Actually Happening

While I was telling him I was recording, he was already pushing the script forward—trying to get me to confirm my ZIP code.

You can hear him pushing 92203 while I’m cutting him off.

That’s the tactic: start with something simple, get confirmation, then escalate.

The Call (Verbatim — In Order, Overlap Included)

The following is pulled directly from the recording. This is exactly what was said, including where I interrupted him while he was trying to confirm my ZIP code:

Me: “I’m recording this.”
Caller (talking over / attempting to confirm): “...9-2-2-0-3...”

Me: “Code 9-2-2-0-3.”

Me: “So why are you calling me today besides this scam that you want to run?”

Caller: “Yes.”

Caller: “We are scammers.”

Caller: “We just call and that's it.”

Me: “Yeah, I know.”

Me: “I know the whole scam.”

Me: “I write about you guys all the time.”

Caller: “We are from Pakistan.”

Me: “Wherever you're from, it's a scam.”

Me: “Whichever way I answer, you're going to try to get personal information from me.”

Me: “So go ahead.”

Me: “Let's give this a shot while I'm recording this live.”

Caller: “Okay.”

Me: “Well done.”

Me: “Any questions?”

Me: “Yeah.”

Me: “Why don't you take me off your list because I know you're a scammer.”

Me: “So make sure you don't call me again.”

Caller: “Okay.”

Me: “Perfect.”

Me: “Have a good day, Mr. Pam.”

No edits. No exaggeration. That’s exactly how it went—with him trying to get the ZIP code out while I shut it down.

Bonus Round: When They Don’t Take the Hint

This wasn’t even the worst of it.

The last caller using this exact approach called five times in ten minutes, rotating numbers like that somehow made it less obvious.

It didn’t.

It just meant blocking every number he used until it stopped.

That’s not persistence. That’s harassment.

“Account Services” — Still Not a Real Department

  • No bank name
  • No account details
  • Just “Visa” or “Mastercard” to sound official

Reality check: neither Visa nor Mastercard calls you directly. They’re payment networks, not your bank.

Why the ZIP Code Matters

  • Confirms your identity and location
  • Gets you comfortable answering questions
  • Sets up the next step in the script

From there, it escalates to actual financial data.

California Compliance Note

Because I’m in California, I informed the caller I was recording the call. That’s required under two-party consent law.

Scammers don’t care—but you should.

What You Should Do

  • Do not confirm anything—not even your name or ZIP code
  • Hang up immediately
  • Block the number(s)
  • Report the call

Report scam calls to the FTC and FCC. You can also register your number with the National Do Not Call Registry.

Reality Check

Yes, calling them out was satisfying.

No, it’s not the most effective long-term strategy.

Engaging confirms your number is active, which can lead to more calls.

So while sarcasm is therapeutic, silence is still the better defense.

Final Thought

If a stranger calls and starts by confirming who you are and where you live…

They’re not helping you.

They’re working a script.



References