New Help Desk System!!!
Ahh the heat of August…who wants to go outside? It’s only 100 today with 22% humidity…
Well since I have been indoors working on streamlining a few things, cleaning up some clutter, I thought, “hmm, I seem to forget things sometimes…” SOOOO….
A NEW Help Desk System is BORN!!
With the advent of using this system, you folks can now go to my website under “Contact Us”, click new user sign up (I know most of you are NOT new, but you are NEW to the system…) and submit a ticket through that portal.
There is also an email address that goes straight to the system and if you reply to this email requesting it, I will forward that to you.
My goal is to ensure that all of my clients will be handled a little bit more quickly and that I DO NOT forget something.
The ticketing system also goes to my phone as soon as a ticket is created.
Click here for the portal: PC-ASSIST Help Desk Portal
As always, you can also get to me by phone as well (760) 550-9496.